Closet Bar Style Concierge Policy

Welcome to Closet Bar! Our personal shopping and styling services are designed to make fashion feel easy, fun, and completely tailored to you. Before we get started, please take a moment to review our service terms below.

By booking a styling or personal shopping service, you agree to the following terms and conditions.

✨About Our Services

Closet Bar offers both virtual and in-person styling experiences to fit your needs and schedule.

Our services may include:

Personalized wardrobe consultations
Full outfit curation or wardrobe refreshes
Shopping assistance (online or in-store)
Event or occasion styling
Wardrobe/Closet Edit

Closet Bar provides style recommendations based on your preferences, size, and budget. We do not guarantee product availability, pricing, or sizing accuracy from third-party vendors.

Personal Stylist

Your Personal Stylist experience is all about defining your look and bringing your style vision to life.
We’ll assess your wardrobe, identify what works, and create polished outfit combinations that fit your lifestyle, shape, and vibe. Whether you’re dressing for work, play, or a big event, your stylist helps you feel confident and put-together every day — without the stress of “what to wear.”

✨ Think of it as your fashion strategy — curated just for you.

Personal Shopper

Your Personal Shopper experience focuses on finding the perfect pieces to match your goals, budget, and unique taste.
We’ll pre-shop or shop with you in-store to handpick items that elevate your wardrobe — from everyday essentials to statement pieces. We handle the searching, sizing, and styling details so you can simply enjoy the experience.

✨ Think of it as your shopping made smart, stylish, and stress-free.

The Closet Bar Experience

Most clients enjoy a blend of both services — styling to understand their needs, and shopping to bring it all together.
We call that the Closet Bar Experience: where fashion meets function, and your wardrobe finally feels like you.

Service and Corresponding Rate Expectation:

Service type	Scope of work	Hourly estimate
On-line shopping	All services/shopping is done on-line only	$35/hr
Basic in-store shopping (stylist only)	Stylist shops on client’s behalf in-store	$50/hr
In person- basic in-store shopping (you + stylist, 1-2 stores)	Stylist helps you pick items, tries on, gives advice	$60-$100/hr typical
Closet audit	Stylist comes to home and help client with assessing wardrobe, sort and create outfits	$80-$120/hr
Closet audit + shopping (stylist comes to home, edits, then shop)	More preparation + travel included	$120-$180/hr
Full Day (8 hours max, 4 hour minimum)	Full wardrobe overhaul, many stores, maybe including accessories	$180-$280/hr (or higher)

Closet Bar Mile Radius Guide

My regular in-store shopping radius is up to 10 miles; beyond that there may be a travel fee.
My regular to home travel radius is up to 15 miles; beyond that there may be a travel fee.

Closet Bar Payment Schedule

Service type	Required minimum hours	Payment
On-line shopping	1 hour	$35 Deposit
Basic in-store shopping (stylist only)	2 hours	$100 Deposit
In person- basic in-store shopping (you + stylist, 1-2 stores)	2 hours	$120 Deposit
Closet audit	3 hours	$240 Deposit
Closet audit + shopping (stylist comes to home, edits, then shop)	5 hours	$400 Deposit
Full Day (8 hours max, 4 hour minimum)	Full wardrobe overhaul, many stores, maybe including accessories	$600 Deposit

In-Person Styling & Shopping

If you book an in-person appointment, here’s how it works:

Your stylist will meet you at a designated shopping location (determined during booking).
In-person sessions are typically 2–8 hours, depending on the service selected.
A non-refundable deposit may be required to secure your appointment time.
Travel fees may apply for locations outside the designated service area (communicated prior to booking).
You’ll receive a pre-appointment style questionnaire to help your stylist prepare a curated shopping plan before your session.
All purchases made during in-person sessions are made directly with the retailer and follow their return/exchange policies.

Closet Bar stylists do not handle direct payment for items purchased during in-person sessions.

Booking & Payment

All styling sessions require deposits (or full payment) at the time of booking.
For remaining balances, after deposits (where applicable), will be required the day of actual services and before services are rendered.
Invoices or secure payment links will be sent via support@shopclosetbar.com (insure to check your spam for email).
Payments are accepted online only; stylists do not accept cash or in-store payments.
Pricing is listed in USD and may vary by service type or duration.

Third-party purchases are processed directly with the retailer and follow that retailer’s policies.

Cancellations & Rescheduling

We know life happens — here’s how we handle schedule changes:

Cancellations made within 24 hours of booking may be eligible for a full refund.
Cancellations made after 24 hours or within 48 hours of your scheduled appointment may be subject to a 50% cancellation fee.
Same-day cancellations or no-shows are non-refundable.
You can reschedule up to 48 hours in advance, subject to stylist availability.

For in-person appointments, rescheduling must occur at least 48 hours in advance to avoid forfeiting your deposit.

Styling Recommendations & Purchases

Your Closet Bar stylist will curate looks that match your personality, fit, and lifestyle.
While we aim for a flawless experience, Closet Bar cannot be responsible for:

Vendor price changes or out-of-stock items
Fit issues or sizing discrepancies
Product quality or shipping concerns

Not responsible for purchases made online (outside of Closet Bar) or in-store, between you and the retailer.

Refund Policy

Because all styling and shopping services are personalized, fees are non-refundable once the service has begun or materials have been delivered.
However, Closet Bar is committed to customer satisfaction — one reasonable round of adjustments or revisions may be offered based on feedback.

Client Responsibilities

To get the best experience, we ask that clients:

Provide accurate sizing, preferences, and budget details.
Communicate any event or deadline needs during booking.
Be on time for in-person appointments.
Respond to stylist communications promptly.
Follow through with homework provided by stylist.

Failure to provide accurate information may affect your styling results.

Termination of Services

Closet Bar believes in creating a positive and collaborative styling experience. Therefore, either Closet Bar or the Client may terminate the business relationship at any time, with or without cause, by providing written notice.

If services have already been rendered, initiated, completed, or products have been sourced on the Client's behalf prior to termination, the Client remains financially responsible for all applicable fees, service charges, and approved purchases incurred up to the date of termination. The payment method on file may be charged accordingly.

If the Client cancels within the cancellation timeframe outlined in the applicable service agreement and before any styling work, sourcing, purchasing, or subscription fulfillment has begun, no additional charges will be incurred beyond any non-refundable deposits or fees specifically disclosed at the time of purchase.

Closet Bar reserves the right to discontinue services at its sole discretion if a client violates company policies, engages in abusive, fraudulent, inappropriate, or disrespectful behavior, fails to provide required information necessary to complete services, or fails to maintain payment arrangements. In such cases, the Client remains responsible for payment of all services and purchases completed prior to termination.

Any items purchased, sourced, or ordered on the Client's behalf before termination remain subject to Closet Bar's return, exchange, and refund policies. Termination of services does not eliminate the Client's responsibility for outstanding balances, approved purchases, shipping fees, subscription charges already incurred, or completed styling services.

By enrolling in any Closet Bar subscription, personal shopping, or Style Concierge service, the Client acknowledges and agrees to these terms.

"Once Closet Bar has begun researching, sourcing, styling, creating mood boards, shopping recommendations, purchasing items, or preparing subscription selections, the service is considered to have commenced and applicable service fees become earned and non-refundable."

Communication & Delivery

All communication is handled via email or your chosen contact method.
Digital lookbooks and virtual styling boards are typically delivered within 3–5 business days after your consultation, if applicable.

For in-person services, your stylist will confirm details (time, location, and prep list) via email at least 24–48 hours before your scheduled appointment.

Ownership & Usage Rights

All Closet Bar style boards, lookbooks, and creative materials are the property of Closet Bar, LLC.
You are welcome to use them for personal styling and shopping purposes only.
Reposting, reselling, or redistributing content for commercial purposes without written permission is not allowed.

Limitation of Liability

Closet Bar, LLC and its stylists are not liable for:

Dissatisfaction with third-party products or services
Sizing or fit issues related to recommended items
Damages, delays, or injuries occurring during in-person appointments
Any indirect or incidental damages arising from service use

Contact

Questions or changes to your appointment? We’re here to help.
📧 support@shopclosetbar.com